Shelter Relief Advocate

1547 Glacier Hwy, Juneau, Alaska

Hourly, Part-Time

AWARE is hiring part-time relief advocates for our emergency shelter. Shelter Relief Advocates serve survivors of domestic violence and sexual assault. This is an opportunity to work in a fast-paced, crisis-oriented agency with a commitment to collaborative, supportive services. We are very willing to train the right applicant with a strong customer service background who is wanting to transition to social services.

$19.44/hour, Scheduled as Needed

Job Responsibilities

  • Provide collaborative and supportive services to AWARE participants.
  • Maintain strong customer service practices.
  • Promote a healthy and welcoming work environment.

Additional Duties

  • Attend meetings and staff training.
  • Report cases of suspected abuse or neglect of children or vulnerable adults to the Alaska Office of Children’s Services or Adult Protective Services, and the Juneau Police Department as required.
  • Comply with AWARE Personnel and Administrative Policies.

Minimum Qualifications

  • Must be able to work a shift-based schedule (Evening: 4pm-12am/Day 8am-4pm/Swing 12pm-8pm/Overnight 12am-8am).
    **Priority will be given to applicants who can work evenings and weekends.**
  • Must be 18 years of age or older.
  • Must be willing to acquire a CPR/First Aide Certificate
  • Must be fully vaccinated for COVID-19 prior to the first day of work, or submit a request for a federal allowable exclusion to the mandate.

Applicants that have experience with social services and/or 1+ years of customer/client service experience are preferred.

Required Skills

  • Have a thorough understanding of domestic violence, sexual assault, and the needs of victims; or have the willingness to learn.
  • Be capable of understanding and communicating with people of different socioeconomic and cultural backgrounds.
  • Must be able to maintain confidentiality at all times.
  • Support AWARE’s Philosophy: A commitment to providing options and alternatives to women and child victims of domestic violence and sexual assault, etc.